Cancellation & Refund Policy
Valuing your trust and satisfaction: Our Cancellation and Refund Policy reflects our commitment to fairness and clarity. Crafted to accommodate your needs while maintaining the integrity of our personalized services, this policy ensures a positive and flexible experience with Yuga Astro.
Welcome to www.yugaastro.com ("YugaAstro"). At YugaAstro, we are dedicated to offering our users personalized astrological reports crafted with care and expertise. Due to the nature of our services and products, we kindly ask our users to read our Cancellation and Refund Policy carefully.
Product Nature and Refund Eligibility
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Our astrological reports are highly personalized, informational products developed based on Vedic astrology principles. Given the significant time, effort, and expertise invested in preparing each report, we generally cannot offer refunds once a purchase has been made.
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We understand that exceptional circumstances may arise. If you believe there has been an error in the creation of your report, or if the report has not been delivered as promised, please contact us at reports@yugaastro.com with your concern.
Interpretation of Astrological Data
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Astrology, including Vedic astrology, is a predictive science that involves interpretation of astrological data, which can vary. As such, our reports should be viewed as opinions based on astrological principles, not as definitive advice.
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We encourage users to appreciate the subjective nature of astrology. Disputes based on comparisons with other astrologers' interpretations or reports will not be grounds for refunds, as interpretations may differ.
Technical or Human Errors
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While we strive for accuracy and reliability in our reports, the possibility of technical or human errors cannot be entirely ruled out. If you identify an error in your report, please inform us immediately. Our commitment is to rectify any such errors by providing a corrected report. This is the extent of our liability regarding errors in reports.
Cancellation Policy
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Cancellations are considered on a case-by-case basis. If you wish to cancel your order before our astrologers have begun preparing your report, please contact us promptly at reports@yugaastro.com. We will evaluate your request and inform you of its eligibility for cancellation.
Contact Information for Concerns
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If you have any questions or concerns regarding our Cancellation and Refund Policy or if you need to discuss a potential error in your report, please reach out to our Grievance Officer:
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Name: Suresh K
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Email: reports@yugaastro.com
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Policy Updates
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YugaAstro reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be effectively immediately upon posting on our website. Your continued use of our services after any such changes signifies your acceptance of the new terms.
We appreciate your understanding and adherence to our Cancellation and Refund Policy. Our goal is to provide you with valuable astrological insights through our reports, crafted with utmost care and expertise.
